Self-Employment

© KC Morgan

How To- Ethics

  1. Andrea_Coutu

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1.   May 5, 2007 4:13 PM

» Andrea_Coutu - Diffuse the complaining customer.

In response to Diffuse the complaining customer. posted by MorganKC:
And sometimes all the customer wants is an apology. If you have genuinely made a mistake, let the customer know. Nothing makes a customer more angry than a company that won't admit to a mistake.

Andrea Coutu
Become a Consultant

-- posted by Andrea_Coutu


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